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Privacy Policy

Privacy Policy for Dog Star LLC

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Dog Star LLC (the “Company”) is committed to maintaining robust privacy protections for its users.  Our Privacy Policy (“Privacy Policy”) is designed to help you understand how we collect, use, and safeguard the information you provide and assist you in making informed decisions when using our Service.  

 

For purposes of this Agreement, “Site” refers to the Company’s website, which can be accessed at dogstarpets.com.“Service” refers to the Company’s services accessed via the Site, in which users can Enrichment Boarding, Sniff Walks, Drop-Ins or Poop Scooping services. The terms “we,” “us,” and “our” refer to the Company.“You” refers to you, as a user of our Site or our Service. By accessing our Site or our Service, you accept our Privacy Policy and Terms of Use (found here:https://docs.google.com/forms/d/e/1FAIpQLSfAwmVYXx-qNq54e8av48ZkzF9eGcPPJJdKIBYM5VKPG1uNtg/viewform?usp=pp_url), and you consent to our collection, storage, use, and disclosure of your Personal Information as described in this Privacy Policy.

 

I. INFORMATION WE COLLECT

 

We collect “Non-Personal Information” and “Personal Information.” Non-personal information includes information that cannot be used to identify you personally, such as anonymous usage data, general demographic information we may collect, referring/exit pages and URLs, platform types, preferences you submit, and preferences that are generated based on the data you submit and number of clicks. Personal Information includes your email, phone number, contact information, address, and pet records, which you submit to us through the registration process at the Site.

 

1.   Information collected via Technology

To activate the Service, you must submit Personal Information, including your email address. To use the Service thereafter, you need to submit further Personal Information, including name, address, emails, pet records, and pet name. However, in an effort to improve the quality of the Service, we track information provided to us by your browser or by our software application when you view or use the Service, such as the website you came from (known as the “referring URL”), the type of browser you use, the device from which you connected to the Service, the time and date of access, and other information that does not personally identify you. We track this information using cookies or small text files, including an anonymous unique identifier. Cookies are sent to a user’s browser from our servers and are stored on the user’s computer hard drive. Sending a cookie to a user’s browser enables us to collect Non-Personal information about that user and keep a record of the user’s preferences when utilizing our services, both on an individual and aggregate basis. For example, the Company may use cookies to collect the following information:·  email. The Company may use persistent and session cookies; persistent cookies remain on your computer after you close your session and until you delete them, while session cookies expire when you close your browser.  

 

2.   Information you provide us by registering for an account

In addition to the information provided automatically by your browser when you visit the Site, you will need to create a personal profile to become a subscriber to the Service. You can create a profile by registering with the Service entering your email address, and creating a user name and a password. By registering, you authorize us to collect, store, and use your email address per this Privacy Policy.

 

3. Children’s Privacy

The Site and the Service are not directed to anyone under the age of 13. The Site does not knowingly collect or solicit information from anyone under the age of 13, or allow anyone under the age of 13 to sign up for the Service. In the event that we learn that we have gathered personal information from anyone under the age of 13 without the consent of a parent or guardian, we will delete that information as soon as possible. If you believe we have collected such information, please contact us at info@dogstarpets.com

 

II. HOW WE USE AND SHARE INFORMATION

 

Personal Information:

We do not sell, trade, rent, or otherwise share your SMS consent and phone numbers with third parties for marketing purposes. In general, the Personal Information you provide us is used to help us communicate with you. For example, we use Personal Information to contact users in response to questions, solicit feedback from users, provide technical support, and inform users about service appointments. 

 

Non-Personal Information:

In general, we use Non-Personal Information to help us improve the Service and customize the user experience. We also aggregate Non-Personal Information in order to track trends and analyze use patterns on the Site. This Privacy Policy does not limit in any way our use or disclosure of Non-Personal Information and we reserve the right to use and disclose such Non-Personal Information to our partners, advertisers and other third parties at our discretion. If we undergo a business transaction such as a merger, acquisition by another company, or sale of all or a portion of our assets, your Personal Information may be among the assets transferred. You acknowledge and consent that such transfers may occur and are permitted by this Privacy Policy, and that any acquirer of our assets may continue to process your Personal Information as set forth in this Privacy Policy. If our information practices change at any time in the future, we will post the policy changes to the Site so that you may opt out of the new information practices. We suggest you check the Site periodically if you are concerned about how your information is used.

 

III. HOW WE PROTECT INFORMATION

We implement security measures designed to protect your information from unauthorized access. Your account is protected by your account password and we urge you to take steps to keep your personal information safe by not disclosing your password and by logging out of your account after each use. We further protect your information from potential security breaches by implementing certain technological security measures, including encryption, firewalls, and secure socket layer technology. However, these measures do not guarantee that your information will not be accessed, disclosed, altered, or destroyed by a breach of such firewalls and secure server software. By using our Service, you acknowledge that you understand and agree to assume these risks.

 

IV. YOUR RIGHTS REGARDING THE USE OF YOUR PERSONAL INFORMATION

You have the right at any time to prevent us from contacting you for marketing purposes.  When we send promotional communication to a user, the user can opt out of further promotional communications by following the unsubscribe instructions provided in each promotional e-mail. You can also indicate that you do not wish to receive marketing communications from us by emailing “Opt-Out” to info@dogstarpets.com. Please note that notwithstanding the promotional preferences you indicate by unsubscribing, we may continue to send you administrative emails, including, for example, periodic updates to our Privacy Policy.

 

V. LINKS TO OTHER WEBSITES

As part of the Service, we may provide links to or compatibility with other websites or applications. However, we are not responsible for the privacy practices employed by those websites or the information or content they contain. This Privacy Policy applies solely to information collected by us through the Site and the Service. Therefore, this Privacy Policy does not apply to using a third-party website accessed by selecting a link on our Site or via our Service. To the extent that you access or use the Service through or on another website or application, then the privacy policy of that other website or application will apply to your access or use of that site or application. We encourage our users to read the privacy statements of other websites before proceeding to use them.

 

VI. CHANGES TO OUR PRIVACY POLICY

The Company reserves the right to change this policy and our Terms of Service anytime.  We will notify you of significant changes to our Privacy Policy by sending a notice to the primary email address specified in your account or placing a prominent notice on our site. Significant changes will go into effect 30 days following such notification. Non-material changes or clarifications will take effect immediately. You should periodically check the Site and this privacy page for updates.

 

VII.         CONTACT US

If you have any questions regarding this Privacy Policy or the practices of this Site, please contact us by sending an email to info@dogstarpets.comLast Updated: This Privacy Policy was last updated on Nov 1st, 2023. 

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